At CoachSphereUp, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact information (name, email address, phone number)
- Demographic information (age, gender, location)
- Professional details (job title, company name)
- Payment information for service purchases
- Website usage data through cookies and analytics
2. How We Use Your Information
The personal data we collect is used for the following purposes:
- To provide and maintain our coaching services
- To process transactions and send service-related communications
- To personalize your experience and improve our website
- To send periodic emails (you can unsubscribe at any time)
- To comply with legal obligations and prevent fraudulent activities
3. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular security audits.
Data Retention Periods
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Client records: 7 years after last service
- Financial transactions: 10 years for tax purposes
- Website analytics: 26 months
- Newsletter subscriptions: Until unsubscribed
4. Your Rights
Under data protection laws, you have rights including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (in certain circumstances)
- Right to restrict processing
- Right to data portability
- Right to object to processing
Did You Know?
The General Data Protection Regulation (GDPR) gives EU citizens control over their personal data, regardless of where the processing takes place. Even though CoachSphereUp is based outside the EU, we comply with GDPR principles for all our clients.
5. Third-Party Services
We may employ third-party companies and individuals to facilitate our services ("Service Providers"), provide services on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Cookie Policy
Our website uses cookies to enhance user experience. Learn more about how we use cookies and how you can control them.
Read our Cookie PolicyContact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights.
Contact our Data Protection Officer6. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the bottom of this policy. You are advised to review this Privacy Policy periodically for any changes.
Policy Update Notification
Would you like to be notified when we update our privacy policy?
Thank you! You'll be notified of any policy changes.
Effective Date: January 1, 2023
Last Updated: June 15, 2023